FAQ

Handmade

All of our jewellery is meticulously and lovingly handcrafted in our workshop. We use no mass production techniques, each piece of jewellery is handmade using traditional techniques. While we do make more than one of some designs, each one will be unique due to the processes involved, and we make each to the highest standard possible. We believe that our jewellery will be cherished for many generations to come. We only use the finest materials available and our gemstones are individually sourced from miners and cutters around the world.

Shipping

Stock items will be dispatched immediately on receipt of payment. Other items will be made to order and will take in many cases around two weeks as each piece needs to be made and sent for hallmarking. Bespoke commissions will in many cases take longer as they are designed especially, in general we suggest you allow around four weeks. As each commission is different we will always try to keep turn around times as short as possible. If you need a piece of jewellery for a specific date please contact us. 

Hallmarking

Here at Adicto Jewellery we adhere strictly to UK laws on hallmarking, giving our clients peace of mind that our jewellery is of the highest possible quality. For more information on hallmarking laws in the UK More Info

Commissions

Much of our work is designing and making bespoke commissions. Please feel free to contact us and we will be happy to talk to you about your requirements. Once agreed we will commence the design process, at this point there will be a non returnable deposit required, with the remainder of the agreed price payable on completion.

Sizing

The UK Standard for finger ring sizes utilize the alphabet. With the smallest ring size starting at A through to the largest size Z. There are also Z1 - Z6 for extra large fingers sizes as well as half sizes in between each letter. All rings for purchase in the online store will will have information on sizes available. If you do not know what size you require we can supply on request disposable ring size gauges. Alternatively most high street jewellers will size your fingers free of charge. For Bangle or Cuff sizes, if you have a bangle or cuff that fits measure the diameter if round or, if oval take two measurements, One at the widest point & one at the narrowest point. If neither are available please don't hesitate to contact us for advice. We can be contacted through our 'Contact us' page.


Metal

Our jewellery is made from gold usually 18 carat (this is our preferred gold alloy). We will work with other gold alloys, 22 or 9 carat gold if this is what the customer prefers. And we work in 925 sterling silver, 935 Argentium silver and 999 fine silver (in the case of some chain types).

Carat

There is often some confusion surrounding the term carat, I am asked what is the difference between a gold carat/karat and a gem stone carat.

The term carat when referring to a gem stone is a measurement of weight. For example, there are five carats in one gram, and there are one hundred points in a carat. so if you had a diamond that was thirty points it would be 0.30 of a carat. A one carat diamond would be one fifth of a gram etc.

For gold the term carat would indicate fineness or how much gold there was in the alloy (an alloy being the combination of two or more metals). Fine (pure) gold and silver are generally considered to be too soft for use in jewellery, so to solve this other metals are added to the gold to give it more strength and durability, usually silver and copper. 24, 22, 18, 14 and 9 carat gold indicate the parts of pure gold in 24 parts of alloy, with 24 carat being pure gold. Thus 18 carat gold would be 18 parts gold and the remaining 6 parts made up of silver and copper. This is also commonly measured in parts per thousand, so fine gold (pure gold) would be one thousand parts of gold. 22 carat gold is 916 parts per thousand, 18 carat gold is 750 parts gold, 14 carat is 585 parts per thousand and 9 carat is 375 parts gold per thousand with the other parts made up of silver and copper.

Karat is the spelling used by the United States and some other countries for gold, so you may see 18k for example, this is the same except for the spelling.


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